Information We Collect
When you use a form on this website, we collect the details you enter, such as your name, practice name, work email, phone number, practice type, collection range and message. We also record the page the form was sent from, the time and your IP address, which we use to prevent spam and abuse.
This website sets one strictly necessary cookie to remember your cookie choice. Analytics and marketing cookies are used only if you accept them in the cookie banner. Our cookie policy lists every cookie and explains how to change your choice.
No Patient Information, Please
Website forms are for business enquiries only. Do not include patient names, dates of birth, insurance numbers or any other protected health information. Patient and claim data is exchanged only after a HIPAA business associate agreement is signed, using secure methods agreed with your practice.
How Do We Use Your Information?
We use form details to reply to your enquiry, prepare a billing audit or proposal you asked for and keep a record of our conversation. We do not sell or rent your information, and we do not share it with third parties except service providers who help us run this website and deliver email, under confidentiality terms.
How Long Do We Keep Your Information?
Enquiry records are kept for up to 24 months after our last contact, unless you become a client, in which case records follow the terms of our service agreement. You can ask us to delete your enquiry at any time.
Your Choices and Contact
You can ask to see, correct or delete the information you sent us by emailing the address shown in the footer of this website. We reply to privacy requests within 30 days.